YOUR INFORMATION, HANDLED WITH CARE
Privacy Policy
This policy explains how FlyBridge BD handles client passports and contact information, and what happens when you use this website.
Information handled by our office
For client file operations, FlyBridge BD receives client passports and records contact numbers. This website does not accept passport uploads or online payments. Please speak with our office about secure document handling rather than sending a passport copy through the website.
Why we use this information
We use passports and contact numbers to manage your client file, review document consistency, contact you about the process, and carry out the operational work relevant to your file.
Access by office staff
We keep client passports and contact numbers secure. Authorized staff in our offices may access or receive this information when it is needed to carry out operational responsibilities. Access is limited to the work they need to perform.
Third-party companies
We do not share client passports or contact numbers with third-party companies. The operational access described above applies to authorized office staff.
Website use and external communication
The website does not run advertising pixels or optional analytics by default. Administrator sign-in uses an essential session cookie. When you follow a WhatsApp link, you move to a separate service with its own privacy practices. Please do not include passport numbers or copies in an initial website-related message.
Technical information
Basic technical information may be processed by the hosting service to deliver the website and protect it against misuse. Website security controls do not require you to provide a passport number. Advertising and analytics integrations, if introduced, will be described here before they are enabled.
Website asset providers
Website icons are delivered through jsDelivr (Remix Icon), and country flags are delivered through FlagCDN. When these assets load, those providers receive routine request information such as your IP address and browser details. We do not send passports, contact numbers, or client-file information through these asset requests. These assets are not advertising or analytics integrations.
Retention, return, and questions
Contact our office if you want to ask about your passport, correct your contact number, or discuss the status of your file. Passport returns and file closure are handled in line with the circumstances of your file and the Refund Policy. Ask our team about the retention arrangements that apply to your records.
Policy updates
We may update this policy to reflect changes in our operations or website. The date shown on this page identifies the latest published version. Use the published office contact details if you have a privacy question.